Create Account
Account | Create Account

Retail Enterprise Services (RES) enables you to create current, savings, and notice accounts in any currency for single or multiple customers of different segments. This service operation enables customized account creation with options to define limit, interest spreads, statement frequency, joint holding pattern, and payment schedules.

Funding an Account
Account | Manage Transactions

Funding an account refers to the process of adding funds to a specific account or a financial instrument. Funding an account may involve various methods depending on the type of account and the financial institution or service provider.

Block or Unblock Funds
Account | Manage Transactions

Banks can block funds on an account in full or partial for a specific or indefinite period of time. This topic explains the service operations and their APIs involved in initiating, updating, and reversing a fund block, and fetching fund blocking information.

  • Creates a funds reservation with details such as account number, block or reserve amount, period of hold transaction, reason for holding. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account.

  • Update funds reservation with details such as account number, block or reserve amount, period of hold transaction, reason for holding. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account.

  • Retrieves the reserved funds details such as reason, amount and period of reservation of the account

  • Cancels the funds reservation of an account. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account. On removal of the funds reservations, the blocked or reserved amount is now available for usage.

Account Sweep
Account | Manage Transactions

Account sweep is a financial service that automatically transfers funds between different accounts to maximise the use of available funds and minimise idle cash balances. It can also be used to pay down outstanding balances on lines of credit or loans. Account sweeps can be performed on a daily, weekly, or monthly basis, depending on the needs and preferences of the account holder.

Standing Order
Account | Manage Transactions

A standing order is a type of financial instruction that allows an account holder to authorise a fixed amount of funds to be automatically transferred from their account to another account, typically on a regular basis. The transfer can occur weekly, bi-weekly, monthly, or on any other regular interval specified by the account holder.

Prerequisite for ISA Products
Account | Account Maintenance

You can create and update the prerequisites for Individual Savings Account (ISA) products with the details related to ISA subscription processing and reporting.

Manage ISA Portfolio
Account | Account Maintenance

You can create and update customer-specific Individual Savings Account (ISA) portfolios with subscription adjustments and key dates, ensuring compliance with regulatory requirements.

  • Create a customer wise Individual Savings Account (ISA) portfolio based on information from regulatory authority with details such as subscription adjustment and first subscription date

  • Update the customer wise Individual Savings Account (ISA) portfolio based on information from regulatory authority with details such as subscription adjustment and first subscription date

Add or Remove Account Holders
Account | Account Maintenance

Banks allow multiple account holders (for example, joint holders) to be recorded on accounts and also allow these account holders to be modified during the life of the account. This section describes how the bank can modify the involved account holders of an existing account. While adding or modifying the account holder details, the account holder can be assigned a role as either a beneficiary owner or a non-beneficiary owner (for example, joint-holder), such as power of attorney holder, accountants, and so on.

  • Update the customer details of the account such as add or remove the joint customers, tax liability percentange, limit liability percentage of the joint customers

  • Update the customer details of the account such as add or remove the joint customers, tax liability percentange, limit liability percentage of the joint customers

  • Retrieves all the customer details for the given arrangement such as customer id, customer name, customer role, their beneficiary type, limit allocation percentage, GL allocation percentage and tax liability percentage.

  • Modify existing account information like, customer and ownership information, settlement accounts, charges etc,.

  • Modify existing account information like, customer and ownership information, settlement accounts, charges etc,.

  • Modify existing account information like, customer and ownership information, settlement accounts, charges etc,.

Manage Payment Schedule
Account | Account Maintenance

A payment schedule is the agreed-upon timeline and frequency for making payments on a loan or credit account. The payment schedule specifies when the payments are due, amount due, and the total number of payments required to pay off the account.

Statement Frequenecy
Account | Account Maintenance

Banks generate account statements to notify the customers about the account's activity at defined intervals. The statement frequency can be changed from an existing frequency to any other allowed frequency, such as daily, weekly, monthly, or a customised frequency.

Interest Rate
Account | Account Maintenance | Manage Interest

Banks can pay an interest to the customers on credit balances held in their accounts. Credit interest or debit interest can be changed in the account at any time during the entire life cycle of the account.

Interest Accrual
Account | Account Maintenance | Manage Interest

Interest accrual is the accumulation of interest on funds that are deposited into an interest-bearing account over a period of time. It can occur daily, monthly, quarterly, or annually depending on the account terms.

Renegotiation
Account | Account Maintenance

Renegotiation involves modifying the terms and conditions of the account. You can enable a variety of account maintenance activities, both financial and non-financial. Some of the key maintenance activities are maintenance of account titles, restrictions on account, credit and debit interest information and revisions of settlement account.

Posting Restrictions
Account | Account Maintenance

Banks employ posting restrictions to regulate transactions in accounts. Posting restrictions are transaction-based rules that prevent transactions from being posted to an account for the purpose of operational control. A typical business case in which a bank uses a posting restrictions to regulate credits into an account is for non-resident accounts, where there may be restrictions on depositing local currency amounts into the account.

Request Card and Cheque
Account | Account Maintenance

Below are the service operations and their respective APIs involved in requesting a card.

Account Settlement Information
Account | Account Maintenance

Account settlement information outlines the details of how an account balance is paid or settled, either by the account holder or by a third party. This information can include the amount of the payment, payment method, payment date, and any associated fees or charges.

Change Product
Account | Account Maintenance

Changing product is the process of switching from one type of account product to another within a same product group offered by the bank or financial institution that may involve additional fees and charges. You can perform account product transition on accounts of upsell products, non-staff to staff account transition. The new product for the account must be in the same group as the old product. For example, standard savings account can be changed to salary savings account by adding or removing certain conditions.

Change Channel and Branch
Account | Account Maintenance

Below are the service operations and their respective APIs involved in the Change Channel and Change Branch life cycle.

Change Line of Business
Account | Account Maintenance

You can update the the type of line of business of the account.

Stop Payment
Account | Account Maintenance

Stop payment is a service that allows a customer to stop payment on a check that they have made, typically if the check has been lost, stolen, or if there is an issue with the payment.

Account Dormancy
Account | Account Maintenance

Account dormancy is a period of inactivity on a financial account, such as a bank account or credit card account, during which no transactions or other account activity occurs. The length of time that an account can remain dormant before it is considered inactive or dormant varies depending on the financial institution and the type of account. Typically, an account is considered dormant if no customer-initiated transactions, such as deposits or withdrawals have occurred for a specified length of time, which can range from 6 months to 2 years.

Fees and Charges
Account | Account Maintenance

Fees and charges are the cost associated with maintaining an account and using its various services and features. These costs can vary depending on the type of account and the specific services used by the account holder.

Outstanding Bills
Account | Account Maintenance

You can fetch details of outstanding bills, such as penalties, account opening fees, and maintenance fees, associated with the deposit account.

Closure of Account
Account | Account Maintenance

Customers usually initiate account closures. However, banks may also initiate account closure activities for example, when an account is inactive or has a zero, negative, or below a threshold balance for a period of time. If an account has positive balance (credit balance), then the customer can request the bank to transfer the balance amount to another domestic or international account. If the balance is negative (debit balance), the bank has to ensure that the customer repays the outstanding debit balance transferring funds from another account. However, if the banks cannot reach the customer to bring the account to positive status, they can write off and close the account.

Limit Information
Account | Account Maintenance

Limit information highlights the specific restrictions or caps imposed on certain account activities or transactions. Common types of limits that may be placed on accounts are transaction limits, withdrawal limits, transfer limits, and spending limits.

Manage Alerts
Account | Account Maintenance

Below are the service operations and their APIs involved in subscribing and unsubcribing alerts.

Notice Withdrawal Conditions
Account | Account Maintenance

Notice withdrawal is a feature that may be offered on certain types of accounts, such as savings accounts. With notice withdrawal, the account holder must provide advance notice to the financial institution before withdrawing funds from the account. The notice period may vary depending on the account terms and the financial institution's policies.

  • Notifies the withdrawal of amount from account by providing the withdrawal date and amount etc. This is applicable only for notice type of accounts.

  • Updates the notice of withdrawal of amount from account by providing the withdrawal date, bill reference and amount etc. This is applicable only for notice type of accounts.

  • Cancels the notification of withdrawal of amount from account.

Update Customer Tax
Account | Account Maintenance

You can change the tax-related conditions on all account types.

Update Customer
Account | Account Maintenance

Update Customer Elect Fed WHT allows for modifying the selected withholding details for federal taxes at the account level, enabling adjustments to tax withholding from employee paychecks.

Update Lead Account
Account | Account Maintenance

You can update lead account details within a combined statements structure using the Update Lead Account service operation.

Facility
Account | Account Maintenance

Facility for an account controls the list of available services or facilities for the arrangement account. For example, if an account has the facility of overdraft, passbook, cheque etc can be found using the facility property.

Migration
Account | Account Maintenance

Below are the service operations and their respective APIs involved in migration of accounts, bills and account balances.

  • Migration of a legacy system account contract to the given account product by providing the original contract date, account name, statement, payment frequency and start date, etc.

  • Captures the bill information of the account such as bill id, property names, bill amount etc. This is used to migrate the bills of a legacy contract which is migrated from other system & update the bill details

  • Captures the balance details of the account such as balance type, due amount etc. This is used to migrate the balances of a legacy contract which is migrated from other system & update the balance details

Add or Remove Account Holders
Account | Multicurrency Account Maintenance

Below are the service operations and their respective APIs involved in adding, modifying, and removing account holders.

  • Update the customer details of the multi currency account such as add or remove the joint customers, tax liability percentange, limit liability percentage of the joint customers and GL allocation percentage.

  • Update the customer details of the multi currency account such as add or remove the joint customers, tax liability percentange, limit liability percentage of the joint customers and GL allocation percentage.

Block or Unblock Funds
Account | Multicurrency Account Maintenance

Banks can block funds on an account, in full or partially, for a specific or indefinite period of time. This topic explains the service operations and their APIs involved in initiating, updating, and reversing a fund block, and fetching fund blocking information.

  • Creates a funds reservation with details such as account number, block or reserve amount, period of hold transaction, reason for holding. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account.

  • Update funds reservation with details such as account number, block or reserve amount, period of hold transaction, reason for holding. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account.

  • Retrieves the reserved funds details such as reason, amount and period of reservation of the account

  • Cancels the funds reservation of an account. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account. On removal of the funds reservations, the blocked or reserved amount is now available for usage.

Posting Restrictions
Account | Multicurrency Account Maintenance

Below are the service operations and their respective APIs involved in adding, modifying, and removing a posting restriction.

  • Update the account details to change the account title, short name, mnemonic, alternate id of the multi-currency account and also to add or remove posting restrictions in the multi-currency account

  • Update the account details to change the account title, short name, mnemonic, alternate id of the multi-currency account and also to add or remove posting restrictions in the multi-currency account

Payment Schedule
Account | Multicurrency Account Maintenance

You can update the payment schedule of an account by changing payment frequency, payment date, and so on.

  • Update the payment schedule condition such as payment method from capitalise to pay, payment frequency from monthly to quarterly etc., on a multi currency account

Account Information
Account | Multicurrency Account Maintenance

Account information refers to the details and data associated with a financial account, such as a bank account, credit card account, or loan account. It includes information such as account holders details, account information, transaction activity, balances and so on.

Sub Account Information
Account | Multicurrency Account Maintenance

You can fetch all the sub accounts linked to a multi-currency account by specifying the multi-currency account ID in the request.

Change Channel
Account | Multicurrency Account Maintenance

You can update the channel of the multi-currency accounts.

Channel Product
Account | Multicurrency Account Maintenance

You can change the product of the multi-currency account from one product to another. When the product of a multi currency account is changed, the product of the sub accounts under that multi-currency account are also automatically changed to the sub-account product of the new multi-currency account product.

  • Update the product of the multi currency account to another product. When the product of a multi currency account is changed, the product of the sub accounts under that multi currency account are also automatically changed to the sub account product of the current (new) multi currency account product.

Fees and Charges
Account | Multicurrency Account Maintenance

Fees and charges are the cost associated with maintaining an account and using its various services and features. These costs can vary depending on the type of account and the specific services used by the account holder.

Product Condition
Account | Multicurrency Account Maintenance

Product conditions are a set of terms and requirements attached to the product. You can retrieve the list of all product conditions associated with a product.

Position Transfer
Account | Multicurrency Account Maintenance

You can create an internal position transfer between two currency accounts of a multi-currency account. The payload should include debit currency, credit currency and the amount to be transferred.

  • Creates an internal position transfer between two currency accounts of a multi-currency account. The payload should include debit currency, credit currency and the amount to be transferred.

Sweep Priorities
Account | Multicurrency Account Maintenance

You can update currency priority rules for automatic position transfer between the sub accounts (of different currencies) in the same multi-currency account with position adjustment and adjustment order information.

  • Updates currency priority rules for automatic position transfer between the sub accounts (of different currencies) in the same multi currency account with position adjustment and adjustment order information.

Update Settlement Information
Account | Multicurrency Account Maintenance

You can update the settlement conditions of the multi-currency account such as payin account, payin percentage, payin amount, payout account, payout percentage, payout amount, and so on.

Account Closure
Account | Multicurrency Account Maintenance

Below are the service operations and their respective APIs involved in settling payoff and closure of account.

Account Activities
Account | Enquire Account Information

Account activities refer to various transactions and events that occur on a financial account. The activities may include payments, interests, purchases, transfers, deposits, withdrawal and so on.

Account Information
Account | Enquire Account Information

Account information refers to the details and data associated with a financial account, such as a bank account, credit card account, or loan account. It includes information such as account holders details, account information, transaction activity, balances and so on.

Account Statement
Account | Enquire Account Information

Account statements are issued on a periodic basis and include all debits and credits to a customer account that occurred during the statement period. You can modify existing account information like, customer and ownership information, settlement accounts, charges etc,.

  • Retrieves the statement frequency of an account

  • Retrieves the statement details of the transactions for the given multi currency account such as booking date, value date, transaction reference, transaction code, debit or credit amount based on the given value date and transaction count. If value date is not given, retrieves the transactions with the value date lesser than or equals to today. If transaction count is not given, retrieves the last 10 transaction details.

  • Retrieves the details of future transaction entries such as statement reference, value date, booking date, transaction reference, transaction code and amount

Fees and Charges
Account | Enquire Account Information

Fees and charges are the cost associated with maintaining an account and using its various services and features. These costs can vary depending on the type of account and the specific services used by the account holder.

Outstanding Bills
Account | Enquire Account Information

An account may have outstanding bills in the form of penalties, account opening fees, and maintenance fees. You can retrieve the outstanding amount to be paid for the deposit account as on the enquiry date.

Product Details
Account | Enquire Account Information

This topic explains how to retrieve the product features and conditions.

Create Deposits
Deposits | Create Deposits

Deposit accounts allow the customers to create short-term or long-term deposits with the facility to make early or partial withdrawals on the funds deposited. You can open a deposit account in any currency for single or multiple customers of different segments. This service operation enables deposit creation with options to define account holding pattern, renewal instruction, funding, and settlement instruction & statement frequency.

Funding of Deposits
Deposits | Deposit Transactions

Funding of deposits involves depositing funds into deposit account to increase the balance and to potentially earn interest on the deposited amount over time.

Block or Unblock Funds
Deposits | Deposit Transactions

When funds are blocked, it means that a specific amount or the whole sum in an account is held back for a set or unspecified duration. Banks can block funds on a term deposit, in full or partially, for a specific period or indefinite.

  • Creates a funds reservation with details such as account number, block or reserve amount, period of hold transaction, reason for holding. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account.

  • Update funds reservation with details such as account number, block or reserve amount, period of hold transaction, reason for holding. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account.

  • Retrieves the reserved funds details such as reason, amount and period of reservation of the account

  • Cancels the funds reservation of an account. Funds reservations are created to block or reserve funds which restricts any debit movements affecting the account balance below the blocked amount for the specified period on an account. On removal of the funds reservations, the blocked or reserved amount is now available for usage.

Partial Withdrawal
Deposits | Deposit Transactions

Partial withdrawal refers to withdrawing a portion of the funds deposited in the account before the maturity date, while leaving the remaining balance intact. This may involve change in interest earned and can also be subject to penalities or fees.

Add or Remove Account Holders
Deposits | Deposit Maintenance

It is a common banking practice to have more than one party, for example joint-holders, in a term deposit. This section describes how a bank can maintain the term deposit contract by adding or removing parties to an existing term deposit.

Manage Payment Schedule
Deposits | Deposit Maintenance

A payment schedule for a deposits product is the interest payments that are made on the deposit account. The payment schedule outlines when and how interest payments will be made to the account holder.

Manage Interest
Deposits | Deposit Maintenance

You can modify the conditions regarding debit or credit interest rates for an account. This entails changing the interest rate, altering the frequency of interest payouts, or modifying any fees or penalties linked to the account.

Posting Restriction
Deposits | Deposit Maintenance

Banks employ posting restrictions to regulate transactions in deposits. Posting restrictions are transaction-based controls, that prevent transactions from being posted for the purpose of operational control. A typical business case in which a bank applies a posting restriction to control credits is for non-resident accounts, where there could be restrictions against the deposit of local currency amounts into the deposit.

Renegotiate Deposits
Deposits | Deposit Maintenance

Renegotiating deposits involves negotiating new terms and conditions for a term deposit account before its maturity date. These negotiations may include a change in the original terms of the account, such as the interest rate or the maturity date and so on. You can update the terms and conditions of a deposit agreement between a bank and a customer. This includes account maintenance activities (financial and non financial) and key maintenance such as account titles, restrictions on accounts, credit and debit interest details, and revision of settlement account details.

Change Product
Deposits | Deposit Maintenance

Changing product is the process of switching from one type of deposits product to another within same product group offered by the bank or financial institution that may involve additional fees and charges. You can change the product of the deposit during campaigns, new product launch, up sell and so on. The new product for the deposit should be in the same group as the old product.

Change Branch
Deposits | Deposit Maintenance

You can shift an active account of a customer from one branch to another.

Deposit Settlement
Deposits | Deposit Maintenance

Settlement information outlines the details of how an account balance is paid or settled, either by the account holder or by a third party.

Renewal of Deposits
Deposits | Deposit Maintenance

Renewal of deposits enables the account holders to extend the term of their deposit account that has reached its maturity date.

Fees and Charges
Deposits | Deposit Maintenance

You can retrieve the charges associated with the deposit. The charge information such as the reason for the charge, change amount, and charge date can be retrieved.

Adjust Bills
Deposits | Deposit Maintenance

You can adjust existing bills for the deposit, and change or capitalise the redemption fee.

Closure of Deposits
Deposits | Deposit Maintenance

Closure of a deposit account refers to terminating a term deposit account before its maturity date.

  • Redeem the term deposit to close the deposit by providing the settlement instructions

  • Redeem the term deposit to close the deposit by providing the settlement instructions

  • Simulates a deposit redemption that includes the settlement instructions to which the deposit amount is to be credited. Common usage of this is for simulating withdrawals when customers want to withdraw their deposits before the actual fixed maturity date of the deposits.

  • Retrieves the redeem bill for the given deposit by providing the deposit reference and simulation reference for simulated deposits

Update Tax
Deposits | Deposit Maintenance

You can update the tax conditions, tax properties, net tax, and so on for the deposit account.

Manage Alerts
Deposits | Deposit Maintenance

You can subscribe to alerts associated with the servicing of the life-cycle activities associated with the deposit account.

Notice Withdrawal Conditions
Deposits | Deposit Maintenance

Notice withdrawal is a feature that may be offered on certain types of deposits accounts. With notice withdrawal, the account holder must provide advance notice to the financial institution before withdrawing funds from the account. The notice period may vary depending on the account terms and the financial institution's policies.

  • Notifies the withdrawal of amount from deposit account by providing the withdrawal date and amount etc. This is applicable only for notice type of deposits.

  • Updates the notice of withdrawal of amount from deposit account by providing the withdrawal date

  • Cancels the notification of withdrawal of amount from deposit account by providing the withdrawal date

Migration
Deposits | Deposit Maintenance

Below are the service operations and their respective APIs involved in migration of deposits, bills and deposit balances.

  • Migration of a legacy system deposit contract to the given deposit product by providing the original contract date, account name, statement, payment frequency and start date, etc. This can be used for migrating the legacy contract to deposits account by providing required details.

  • Captures the bill information of the deposits account such as bill id, property names, bill amount etc. This is used to migrate the bills of a legacy contract which is migrated from other system & update the bill details.

  • Captures the balance details of the deposits account such as balance type, due amount etc. This is used to migrate the balances of a legacy contract which is migrated from other system & update the balance details.

Deposit Account Activities
Deposits | Deposit Queries

You can retrieve the transaction history of deposit accounts, detailing a range of financial and non-financial activities, including deposits, withdrawals, payments, transfers, interests, purchases, and more.

Deposit Information
Deposits | Deposit Queries

Deposit information encompasses details concerning the balance and status of a deposit account, encompassing all deposits, accrued interest, and other credits, alongside withdrawals, fees, and debits. The status indicates whether the account is open, closed, or on hold.

Deposit Statement
Deposits | Deposit Queries

A deposit statement provides a detailed summary of the deposits made into a bank account during a specific period of time.

Fees and Charges
Deposits | Deposit Queries

Fees and charges are the cost associated with maintaining a deposit account and using its various services and features. These costs can vary depending on the type of deposit and the specific services used by the account holder.

Bill Details
Deposits | Deposit Queries

You can fetch details of outstanding bills, such as penalties, account opening fees, and maintenance fees, associated with the deposit account.

Product Details
Deposits | Deposit Queries

Product details involves retrieving product features and conditions attached to a product.

Create Loan
Lending | Create Loan

The create loan functionality enables the customer to create a short-term loan (for example, three months) or a long-term loan (for example, 25 years) with or without collateral, based on the selected product. Some loans have a defined maturity date, while the others have the capability to be renewed or rolled over when the loan reaches the maturity date.

Loan Drawdown
Lending | Create Loan

This topic explains the service operations and the APIs involved in creating a loan drawdown offer, negotiating the offer, and accepting the offer.

Loan Disbursement
Lending | Manage Transactions

<p>Loan disbursements refer to the drawdown of the loan principal, which can be in a single disbursement or in tranches. The proceeds of the disbursal can be channelised into customer or customer authorised account available within the bank or externally. In the former case, loan disbursements can be automatic (using a settlement account) or manual. In the latter case, funds can be transferred to another bank using clearing and other payment mechanisms.</p>

Loan Repayment
Lending | Manage Transactions

Banks can use this feature to make payments of due amounts. The sequence of priority in which the repayment amount is settled against is defined during product configuration. You can create a payment order to move funds from loan account to funding account by specifying the details such as currency, debit amount, initiation type, credit account, and so on.

Payoff Loan
Lending | Manage Transactions

Loan pay off is the pre-closure of a loan in a single payment before the actual maturity of the loan tenure. Pay off can also be called foreclosure, early closure or early settlement of a loan account. Loan pay off involves functions like simulation of outstanding amount payable and distinct function for pay-off loan based on the simulation.

Register Direct Debit
Lending | Manage Transactions

You can repay loans though an account in another bank. The direct debit information with details of the account in another bank can be captured and linked to the loan. The direct debit instruction has to be automatically sent to another bank based on the loan payment schedule.

Manage Interest
Lending | Loan Maintenance

This topic explain the service operations and their associated APIs involved in updating and retrieving interest related information.

Payment Holiday
Lending | Loan Maintenance

The payment holidays are a temporary suspension of payments on loans due to unforeseen circumstances. Banks can easily update payment holiday information, including the start and end dates, payment amount, and other relevant details. This can help customers avoid missed payments, late fees, and other penalties. When Payment Holiday is in effect, the customer can only skip complete payment. The customer will not be charged any fee or penalty for the loan repayment breaks when payment holiday is in effect. However, the interest is accrued, which increases the repayment amount post payment holiday.

Payment Schedule
Lending | Loan Maintenance

A payment schedule is the agreed-upon timeline and frequency for making payments on a loan or credit account. The payment schedule specifies when the payments are due, how much is due for each payment, and the total number of payments required to pay off the account.

Increase and Decrease Commitment Amount
Lending | Loan Maintenance

A commitment for a loan is the undrawn or undisbursed amount of the loan. When a loan is initially sanctioned and yet to be disbursed, the loan commitment is the original sanctioned amount. If there is a partial disbursement, the loan available commitment is the un-disbursed part of the loan. Based on the customer’s repayment history, most commercial banks provide top up facility on the existing loan after the specified time defined by the banks. This facility is available for all types of loans. For a loan top up, the banks reassess the customer’s eligibility for the top-up value and sanctions either with minimal or zero documentation. Sometimes the customer does not require the entire loan amount that was previously sanctioned and requests a reduction in the commitment before disbursement. This is common in case of construction or home improvement loans. Banks may also suggest the customer to reduce the undrawn commitment to facilitate another loan.

Update Settlement Instruction and Change Account Holding
Lending | Loan Maintenance

The service operations that are required for changing the original terms of the loan contract are described here. Loan Maintenance service operations can be financial and non-financial in nature. The collection of service operations that cater end to end lifeycle of loan are as follows:

Change Product
Lending | Loan Maintenance

Changing product is the process of switching from one type of loan product to another within a same product group offered by the bank or financial institution that may involve additional fees and charges. You can perform loan product transition on Loans of upsell products, by changing loan from one product to another.

Change Loan Conditions
Lending | Loan Maintenance

The service operations that are required for changing the original terms of the loan contract are described here. Loan Maintenance service operations can be financial and non-financial in nature. The collection of service operations that cater end to end lifeycle of loan are as follows:

Delinquency Management
Lending | Loan Maintenance

This topic explains the service operation that relate to past due loans where the bank prefers to charge off or write off on account of contingencies.

Migration
Lending | Loan Maintenance

Below are the service operations and their respective APIs involved in migration of loans, bills and loan balances.

  • Migration of a legacy system loan contract to the given product by providing the original contract date, principal amount, term, payment frequency and start date, etc.

  • Captures the bill information of the loan such as bill id, property names, bill amount etc. This is used to migrate the bills of a legacy contract which is migrated from other system & update the bill details

  • Captures the balance details of the mortgage loan such as balance type, due amount etc. This is used to migrate the balances of a legacy contract which is migrated from other system & update the balance details.

Create Facility
Lending | Create and Manage Facility

This topic explains the Create Facility service operation and the API involved in it.

Manage Facility Lifecycle
Lending | Create and Manage Facility

Credit Facility is a line of credit extended by the bank to the customers against a specific product or purpose, which enables the customer to draw on the facility in the form of one or more loans.

Manage Limits and Collateral
Lending | Create and Manage Facility

This topic explains service operations related to collaterals.

  • Allows creation of credit limit for customer with information such as limit product, sanctioned amount, currency, expiry date and review frequency of limit - Deprecated. Use holdings-creditLimits-service-v1.0.0 instead. New url- /holdings/creditLimits/limits/unsecuredLimits(createUnsecuredLimits) or /holdings/creditLimits/limits/securedLimits(createSecuredLimits)

  • Allows update of credit limit for customer with information such as sanctioned amount, expiry date, review frequency of limit - Deprecated. Use holdings-creditLimits-service-v1.0.0 instead. New url- /holdings/creditLimits/limits/{limitId}/unsecuredLimits(updateUnsecuredLimits) or /holdings/creditLimits/limits/{limitId}/securedLimits(updateSecuredLimits) or /holdings/creditLimits/limits/{limitId}/limitAmounts(updateLimitAmounts)

  • Retrieves a list of credit lines that the institution has sanctioned to any specific customer - Deprecated. Use holdings-creditLimits-service-v1.0.0 instead. New url- /holdings/creditLimits/limits(getLimitList) or /holdings/creditLimits/limits/pendingApprovals(getUnapprovedLimits)

  • Creates customer collateral with details such as collateral name, type, subtype, currency, amount and collateral item

  • Create the customer collateral allocation with details such as the collateral type, allocation amount, percentage covered, validity and contracts against which customer collateral has been pledged.

  • Create register of customer's immovabale property with details such as property type, owner, address, market value and currency of asset value.

  • Update the customer collateral allocation with details such as collateral type, allocation amount, percentage covered, validity and contracts against which customer collateral has been pledged.

  • Update register of customer's immovabale property with details such as property type, owner, address, market value and currency of asset value.

  • Updates customer collateral with details such as collateral name, type, subtype, currency, amount and collateral item

  • Retrieve the details of the collateral allocation such as collateral type, allocation amount, percentage covered, validity and contracts against which customer collateral has been pledged.

Loan Information
Lending | Enquire Lending Information

The collection of service operations which provide an overview of financial and non- financial transactions over the lifeycle of the loan are described here.

Payment Schedule
Lending | Enquire Lending Information

A payment schedule is the agreed-upon timeline and frequency for making payments on a loan or credit account. The payment schedule specifies when the payments are due, how much is due for each payment, and the total number of payments required to pay off the account.

Facility Information
Lending | Enquire Lending Information

Credit Facility is a line of credit extended by the bank to the customers against a specific product or purpose, which enables the customer to draw on the facility in the form of one or more loans.

Collateral Information
Lending | Enquire Lending Information

The section explains the enquiry related service operations for collateral.

Reporting Metrics
Lending | Enquire Lending Information

This topic explains the service operations and their APIs involved in retrieving the metrics of various loan types.

Fees and Charges
Lending | Enquire Lending Information

The collection of service operations which provide an overview of financial and non- financial transactions over the lifecycle of the loan are described here.

Product Details
Lending | Enquire Lending Information

This topic explains how to retrieve the product catalogue and conditions.

Bill Details
Lending | Enquire Lending Information

The collection of service operations which provide an overview of financial and non- financial transactions over the lifeycle of the loan are described here.

BNPL Point of Sale Functions
Lending | BNPL Point of Sale Functions

The service operations that are invoked based on the key milestones of the customer's product purchase journey and each of the point of sale function are tied down to the loan lifecycle. The service operations are as follows.

Create a Payment Order
Payments | Creation

You can create a payment order for the below payment products by inputting the payment order product and other mandatory fields like debit account, amount, beneficiary IBAN, and so on in Temenos Transact for various scenarios like loan disbursement, merchant fee processing, prepay, and loan repayment.

Initiate Recall
Payments | Creation

You can initiate recall when a completed payment needs to be reversed. It can be requested either by the bank or the customer with appropriate reasons.

  • Create a recall in response to a bank operator's request for a payment that has been previously sent out. Recall can be initiated for a specific payment reference and requires reason (code) for recall.

  • Create a recall in response to a customer's request for a payment that has been previously sent out. Recall can be initiated for a specific payment reference and requires reason (code) for recall.

Accept or Reject Recall
Payments | Maintenance

You can initiate recall when a completed payment needs to be reversed. This recall requested by the bank or customer can be either accepted or rejected stating appropriate reasons.

  • Respond to a recall request for a payment that was made previously. Positive (Acceptance - Willing to Return Funds) or Negative (Rejection - Unwilling to Return Funds) responses are acceptable, but they must be accompanied by a reason (code).

  • Respond to a recall request for a payment that was made previously. Positive (Acceptance - Willing to Return Funds) or Negative (Rejection - Unwilling to Return Funds) responses are acceptable, but they must be accompanied by a reason (code).

Manage Payments
Payments | Maintenance

Manage Payments allows users to accept or reject recall requests, delete beneficiaries, and authorize account transfers for payment processing

Fetch Information
Payments | Enquiries

You can fetch information related to payment order.

Create and Manage Customer
Customer Management | Create and Manage Customer

Creating customer profile within the bank's customer database or CRM system enables the banks to target specific customer segments with personalized messages and offers.

Create Customer
Customer Management | Create Customer

Customer creation typically involves collecting and recording the customer's personal information, contact details, and other relevant data such as their purchasing history, preferences, and any other relevant information that can help the business to better serve the customer.

Manage Customer
Customer Management | Manage Customer

You can update the customer details with the information such as customer contact information, residence details, legal document details, occupation details and relationship details, and so on provided by the user.

Enquire Customer Information
Customer Management | Enquire Customer Information

You can retrieve the customer details with the information such as customer contact information, residence details, legal document details, occupation details and relationship details, and so on provided by the user.