Initiate Recall
Payments | Creation

You can initiate recall when a completed payment needs to be reversed. It can be requested either by the bank or the customer with appropriate reasons.

  • Create a recall in response to a bank operator's request for a payment that has been previously sent out. Recall can be initiated for a specific payment reference and requires reason (code) for recall.

  • Create a recall in response to a customer's request for a payment that has been previously sent out. Recall can be initiated for a specific payment reference and requires reason (code) for recall.