Block or Unblock Accounts
Cash Management | Account Maintenance

You can temporarily deactivate either an entire structure or individual virtual accounts, thereby preventing both the structure and its associated virtual accounts from conducting transactions during that specific period.

Accept or Reject Recall
Payments | Maintenance

You can initiate recall when a completed payment needs to be reversed. This recall requested by the bank or customer can be either accepted or rejected stating appropriate reasons.

  • Respond to a recall request for a payment that was made previously. Positive (Acceptance - Willing to Return Funds) or Negative (Rejection - Unwilling to Return Funds) responses are acceptable, but they must be accompanied by a reason (code).

  • Respond to a recall request for a payment that was made previously. Positive (Acceptance - Willing to Return Funds) or Negative (Rejection - Unwilling to Return Funds) responses are acceptable, but they must be accompanied by a reason (code).