Account Dormancy
Account | Servicing & Maintenance

Account dormancy is a period of inactivity on a financial account, such as a bank account or credit card account, during which no transactions or other account activity occurs. The length of time that an account can remain dormant before it is considered inactive or dormant varies depending on the financial institution and the type of account. Typically, an account is considered dormant if no customer-initiated transactions, such as deposits or withdrawals have occurred for a specified length of time, which can range from six months to two years.

Create and Manage Customer
Customer Management | Creation

Creating customer profile within the bank's customer database or CRM system enables the banks to target specific customer segments with personalized messages and offers.

  • Create a customer with the information such as customer contact information, residence details, legal document details, occupation details and relationship details, etc provided by the user. It allows to create a customer with system generated id.

  • Create a customer relationship for a customer with details such as type of relationship, party information, related as, owning details, role & purpose of relationship

  • Update customer details with the information such as customer contact information, residence details, legal document details, occupation details and relationship details, etc provided by the user

  • Update customer relationship for a customer with details such as type of relationship, party information, related as, owning details, role & purpose of relationship

  • Retrieves the customer details such as customer contact information, residence details, legal document details, occupation details and relationship details for the specific customer

  • Retrieves customer relationship details such as type of relationship, party information, related as, owning details, role & purpose of relationship for specific party or customer