Account Dormancy
Account | Servicing & Maintenance

Account dormancy is a period of inactivity on a financial account, such as a bank account or credit card account, during which no transactions or other account activity occurs. The length of time that an account can remain dormant before it is considered inactive or dormant varies depending on the financial institution and the type of account. Typically, an account is considered dormant if no customer-initiated transactions, such as deposits or withdrawals have occurred for a specified length of time, which can range from six months to two years.

Change Product
Account | Servicing & Maintenance

Changing product is the process of switching from one type of account product to another within a same product group offered by the bank or financial institution that may involve additional fees and charges.