Activate an External User

by in Guides September 9, 2019

• You can log back with the previous user details
• Go to Admin Menu > External User Administration > Create/Manage Online Banking Access > Manage External Users
• a search screen is displayed > enter the Customer Id or ExternalUser Id and click the Find button
• from the scroll button on the right, select Modify Channel User > press the Enter button
• change the status from ‘Initiated’ to ‘Active’
• Commit the deal
• Authorize the External User as mentioned above
• The external user is now activated
• You can now insert User ID and password 123456 to login to the Retail application.